Mental Health and Covid-19
Are you open during lockdown?
COPE provides therapeutic services from within the Akeso mental health facilities. The Akeso mental health facilities remain open to provide care for mental health during the COVID-19 pandemic.
What measures are in place to protect me?
We have taken the necessary measures to ensure that we comply with the appropriate infection control measures across all our facilities. This is done to protect not only our clients, but also the staff, doctors, practitioners, service providers, and visitors.
The following protocols apply to everyone who enters an Akeso facility:
- You must wear a protective face mask which securely covers your nose and mouth (and which doesn’t require continuous adjustment).
- Regularly wash hands with soap and water or use the no-touch sanitisation stations provided throughout the facility.
- You will be required to complete a screening access questionnaire, as well as have your temperature taken, prior to entering the Akeso facility. This is done as part of the effort to identify any risk of possible exposure or infection.
In addition to the above, which is applicable to everyone entering the facility, we have taken extra precautions to minimise interaction between in-hospital patients and clients making use of out-patient services.
We may ask clients to remain in the vehicles or outside while waiting for an outpatient consultation to ensure minimal people in any waiting areas. The facilities are all wiped down and cleaned frequently – this includes any seating, tables, common spaces, and bathrooms. All seating within the facility is spaced at 1.5 metres apart.
Will these measures change?
Any additional protocols required by the Akeso group, Netcare group, or government directives, are applied as new information becomes available. As such, it is necessary to take note and adhere to instructions on entrance to the facility, from security or staff, and from any information or direction posters located within the Akeso facility.